Start with the exact store and version details.

What to include

Include your Notice27 version, WordPress version, WooCommerce version, PHP version, theme name, whether Cart and Checkout are classic or block-based, active multilingual plugin if any, and a concise description of what you expected and observed.

For a payment or download problem, include the purchase date and checkout email. Do not include card details or a Stripe secret.

Safe troubleshooting

Back up the store and reproduce the problem on staging where possible. Confirm the selected language and placements, clear relevant page caches, and test with a default theme before sharing a report.

Contact

Email contact@kastovia.com. Support covers installation, protected delivery, activation and documented Notice27 product behavior. Include the safe troubleshooting details above so the issue can be reproduced.